UserTesting.com offers a fun way to earn cash by providing feedback on websites. It’s a legitimate platform worth considering. UserTesting allows you to provide valuable feedback to companies regarding their websites while getting paid for your valuable insights.
In this review, I’ll share my experiences and insights to help you decide if it’s right for you.
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What is UserTesting
UserTesting.com, now accessible at app.usertesting.com, is a legitimate platform where you can earn money as a tester. It’s completely free to join.
This platform helps companies enhance website usability by collecting user feedback. As a member, you have the opportunity to test websites, provide valuable insights through video feedback, and potentially influence the future user experience.
With partnerships with major brands, you can test a variety of websites. Upon becoming a UserTesting panel member, you’ll receive notifications for available tests, but it’s advisable to periodically log in to check for new opportunities, as email notifications may not always be sent. Keep in mind that specific profiles or geographic locations may be required for certain tests, resulting in limited opportunities.
When assigned a test, you’ll receive a task description that sets the scenario for your feedback. The tests involve video feedback, where you navigate the website while providing your thoughts and responses to questions using a microphone. Remember, the quality of your videos is crucial, as website owners value genuine and useful feedback.
They rate your performance on a 1-5 scale, influencing your chances of receiving more tests. By taking the tests seriously and offering honest feedback, you can maintain a good rating and increase your opportunities for future tests.
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Who is Eligible to Join
UserTesting accepts members from a wide range of countries, currently around 46 in total. However, being eligible to join doesn’t guarantee a high number of available tests. It’s important to reside in a country that accepts PayPal for reward payouts, and you must be comfortable speaking your thoughts aloud in English during the tests. Additionally, you need to be at least 18 years old and should not take tests while traveling, as UserTesting detects location changes and may disqualify or negatively rate users in such cases.
Signing up for UserTesting involves a slightly more extensive process compared to other feedback platforms. After entering your email on the website and verifying it, you’ll need to take a test to become a member. The test typically takes 5-10 minutes and requires downloading the screen recorder provided. You’ll be guided through the steps, including recording a 5-minute sample video while speaking your thoughts. Following the tutorial is recommended for clarity. Once you submit your video, you’ll receive a confirmation email, and the approval process usually takes up to a week, although it can be quicker in some cases.
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Pros and Cons of UserTesting
Pros:
1. Earning Potential: UserTesting provides an opportunity to earn extra income by providing feedback on websites. It can be a flexible way to make money from the comfort of your own home.
2. User-Friendly Interface: The platform is designed to be user-friendly, making it easy to navigate and participate in tests. The clear instructions and guidance help testers complete tasks effectively.
3. Variety of Tests: UserTesting works with a wide range of companies, which means you can test different types of websites and provide feedback on various user experiences. This diversity keeps the testing process interesting and engaging.
4. Influence on Website Experiences: By participating in UserTesting, you have the chance to influence the future user experience of websites. Your feedback can help companies improve their websites, making them more user-friendly and efficient.
5. Reputable and Legitimate: UserTesting is a well-established and legitimate platform that has been operating for several years. It has partnerships with major brands, which adds credibility to the platform.
Cons:
1. Limited Test Opportunities: Depending on your profile and location, you may not receive a high volume of available tests. Some members may find it challenging to qualify for tests that match their specific criteria, resulting in limited earning potential.
2. Competition for Tests: As UserTesting has a large user base, there can be significant competition for available tests. This means that you may not always be selected for tests, especially if there are many other testers with similar qualifications.
3. Video Feedback Requirements: UserTesting specifically requires video feedback, which includes recording your screen and providing verbal feedback. If you’re not comfortable being recorded or speaking your thoughts aloud, this platform may not be suitable for you.
4. PayPal-Only Payouts: UserTesting pays its testers exclusively through PayPal. If you don’t have a PayPal account or live in a country where PayPal is not available, you won’t be able to receive your earnings.
5. Potential Technical Issues: As with any online platform, technical issues can occasionally arise, such as glitches with the screen recorder or connectivity problems. These issues can impact your testing experience and may require troubleshooting.
It’s important to consider these pros and cons to determine if UserTesting aligns with your preferences, availability, and expectations as a tester.
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Conclusion
While UserTesting offers an opportunity to earn extra income by providing feedback on websites, it may not be a platform that is worth your time for several reasons. The limited test opportunities and high competition for available tests can significantly impact your earning potential. Additionally, the requirement for video feedback and the exclusive use of PayPal for payouts may not be suitable for everyone.
The technical issues that can arise further add to the potential frustrations of using the platform. Considering these factors, it is important to carefully evaluate whether UserTesting aligns with your goals and preferences before investing your time and effort into it. Exploring alternative platforms or income-generating opportunities may be more beneficial in the long run.
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